Privacy Policy

1. Overview

This Privacy Policy explains how LEMO TV (“we”, “our”, or “us”) collects, uses, and protects your information when you use our website and services.

By accessing our platform, you agree to the terms described in this policy. If you do not agree, please discontinue using our services.

2. Definitions

For clarity, the following terms apply:

Account: Your registered profile used to access our services
Service: IPTV streaming and related features provided by Honeybee IPTV
Personal Data: Information that can identify you directly or indirectly
Device: Any device used to access the service (phone, TV, computer, etc.)
Usage Data: Information collected automatically during website interaction
3. Information We Collect
A. Personal Information

When using our services, we may collect:

Email address
Account login details
Payment or billing information (when required)
Information submitted through contact forms or support

This data is used to provide services and communicate with you.

B. Technical and Usage Data

We may automatically collect:

IP address
Browser type and version
Pages visited
Time and duration of visits
Device type and identifiers
Operating system

This information helps improve performance and security.

4. Cookies and Tracking

Honeybee IPTV uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Maintain website functionality
Remember your preferences
Analyze traffic and usage behavior

You can disable cookies in your browser settings, but some features may not work properly.

5. How We Use Your Data

We use collected data to:

Provide and maintain our IPTV services
Manage user accounts and subscriptions
Process payments and activate services
Respond to support requests
Send updates and service notifications
Improve platform performance
Prevent fraud and enhance security
Comply with legal obligations

We do not sell your personal data to third parties.

6. Sharing of Information

We may share your information only when necessary:

With trusted service providers (e.g., payment processors)
To comply with legal requirements
To protect our rights or prevent misuse
During business transfers (if applicable)
With your explicit consent

All partners are required to handle data securely.

7. Data Retention

We keep your data only as long as needed:

Account data: up to 24 months after account closure
Support records: up to 24 months
Technical logs: up to 24 months

After this period, data may be deleted or anonymized.

8. International Data Transfers

Your data may be processed outside your country.

We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion
Withdraw consent
Object to certain processing

To exercise your rights, contact:
📧 support@lemo-tv.xyz

10. Data Security

We use industry-standard security measures to protect your data.

However, no online system is completely secure, and users share information at their own risk.

11. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect personal data from children. If such data is identified, it will be removed promptly.

12. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy practices or content. Please review their policies separately.

13. Policy Updates

We may update this Privacy Policy at any time.

Changes will be posted on this page with a revised effective date.

We recommend checking this page periodically.

14. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: support@lemo-tv.xyz